POLICIES & TERMS
At Nurture Me Natural, LLC, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
PRIVACY AT NURTURE ME NATURAL, LLC
Your privacy is of the highest importance to us. We never share or sell or your information with anyone for any reason.
Cookies: How we use them on our site.
Cookies do many things to help visitors navigate easily through a sites pages. Cookies help your experience to be more efficient by remembering your preferences and items that you have visited before. This also helps us to improve customer service and products by letting us be able to gauge how our valuable customers and visitors use our site.
We appreciate your interest in Nurture Me Natural, and as always, we assure you that your information will never be shared for any reason.
30 DAY LOVE IT GUARANTEE
Our mission is to help customers and their families obtain healthier skin. Your satisfaction is important to us. Nurture Me Natural products are hand-crafted and formulated with the customer/client in mind. We know you will enjoy the benefits of our products, therefore, within 30 days, if you are not satisfied with a product we will replace or refund your item(s).
Nurture Me Natural products are hand-crafted personal care products, therefore, we do not accept returns. We take extra care and precautions when packing your order. Although we are not responsible for damaged or stolen packages, we want customers to be happy, so in the event you do receive a damaged product we will do our best to be fair and work with you to quickly resolve the issue. Please contact us via email at email@example.com, or by phone at 877.575.7793. We understand that ease of use is important, so if you experience a pump/sprayer that seems clogged, or cracked/broken cap or closure, we will, in most cases, send you a complimentary replacement.
ORDER PROCESSING & SHIPPING
Typically orders are processed the same day and shipped via USPS Priority Mail, so as to arrive in 1-3 business days. Given the natural nature of our products we avoid having your order sitting on carrier vehicles any longer than necessary.
CHANGES TO AN ORDER
We cannot accept order cancellations or changes once an order has been processed and shipped out. If it is NOT yet shipped out then we we cancel your order and return funds. If you have a question about your order, please email us at firstname.lastname@example.org
INGREDIENTS & USAGE
It is important that you review and read all ingredients carefully before purchasing. Product ingredients are clearly listed on the website for reference and review. Emails go directly to an actively monitored inbox, so please do not hesitate to send questions or inquiries. They will be answered promptly within 24 hours or less.
TEXTURE/CONSISTENCY CHANGES WITH NATURAL PRODUCTS
During VERY hot weather, or in VERY warm regions, products can get very warm and could liquify. We work hard to ensure that products maintain the final product consistency, and we have not had reports of melting thus far, however, if you happen to recieve a product that appears melted, placing the product in a cool place out of direct sunlight (which is how products should be stored in general) will bring it back or close to its intended consistency. During very warm weather we will often ship orders with a "cold brick" to keep your products cool during transport. This added service is no charge to you, and you can reuse this brick if you wish.
Please note: the change in texture or consistency will not effect the perfomance or properties of the product. You wll still enjoy the wonderful benefits of many natural ingredients.
NURTURE ME NATURAL PRODUCTS ARE NOT FOR WHOLESALE AT THIS TIME
NURTURE ME NATURAL PRODUCTS ARE ONLY AVAILABLE IN THE CONTINENTAL U.S.
NURTURE ME NATURAL PRODUCTS ARE EXCLUSIVELY AVAILABLE AT www.nurturemenatural.com